Oops! Did you make a mistake in the shipping address?

It happens once in a while - the wrong postal code, a missing unit number, mixed up house number, or other address errors.

Depending on the error, Canada Post often figures it out and your parcel may be a bit delayed but does arrive.

If it is our mistake, we will fix it at no extra cost to you.

In those cases where a shipment goes missing or gets returned to us because we were given incorrect shipping info, we will ask you to pay for the additional shipping charges before we replace or resend your coffee.