When I will receive my order?
How long it takes to receive your order depends on when it is placed and where it is being sent. We custom make every coffee order.
We will email or text you when your order is on its way. This is usually the Tuesday following when your order was placed.
If you are in our local delivery area (Toronto and the near suburbs) our driver will text or call with an update on the day of delivery.
Orders sent by standard Canada Post (most Standard sized coffee orders) do not have tracking. Usually, it takes a day or two within Ontario and to Quebec and 3 to 4 days to the east or west coasts.
But, with Canada Post, it can take a week or more. If it has been more than a week for a standard shipment, please don’t panic and give it a few more days.
For orders sent by expedited parcel (Large coffee orders and most merchandise), Canada Post provides service standards that range from 1 day to almost 2 weeks (!) for remote locations. We'll send the tracking number when your order is on its way so you can follow where your order is and when it should be delivered.
If you have any questions about an order’s delivery status, give us a call or email. We’ll do our best to track it down for you.