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money FAQ
If you pick the Free Standard Shipping we pick the most cost effective service available which could be Canada Post (lettermail with no tracking) or or a local, regional, or national courier.
Where possible, we support independent local delivery services - small business helping other small business.
We’re a Canadian company and all the prices shown on our website are in Canadian Dollars.
Lucky you, American friends! The CAD is cheap compared to the USD - check our handy-dandy exchange rate calculator to estimate what it’ll cost you in US dollars.
The Autopilot Coffee Club is a pay-as-you-go subscription plan. You pay for one order at a time and pay for your first order when you join the Autopilot Coffee Club.
For all orders except Autopilot coffee club memberships, you can check out as a Guest without creating an account. You have the option to create an account and this will make it faster to order in future.
Joining the Autopilot Coffee Club requires setting up an account so that we know when to send your next order and so that your payment information can be saved for future orders.
(Payment info is stored with our secure payment processor, Bambora or by PayPal. See the payment & security FAQs for more details.)
Secure payment options include:
All major credit cards - Visa, MasterCard, Amex and more
PayPal
Businesses and Film & TV productions, take note: special arrangements can be made to set up accounts , pay by e-transfer or other means. Email us at sparky [at] sparkplug.coffee for more info.
All coffees and some smaller products include FREE standard shipping. Shipping options including expedited or tracked shipping can be added for a few dollars at the Checkout.
