Oh no! We don’t want you to run out of coffee!
If you’re part of the Autopilot Coffee Club and you’re worried your coffee will run out before your next order is due, we can absolutely send it early.
Email or call us and we’ll get your next order out as soon as we can! Or log into your account and change your next order date.
Oops! Did you make a mistake in the shipping address?
It happens once in a while - the wrong postal code, a missing unit number, mixed up house number, or other address errors.
Depending on the error, Canada Post often figures it out and your parcel may be a bit delayed but does arrive.
If it is our mistake, we will fix it at no extra cost to you.
In those cases where a shipment goes missing or gets returned to us because we were given incorrect shipping info, we will ask you to pay for the additional shipping charges before we replace or resend your coffee.
It is easy-peasy to cancel a Sparkplug coffee subscription. Here are 3 ways:
Just click on the button below to login to your account and you’ll see an option to Cancel.
In every receipt for your Autopilot coffee order, there is a link to “Cancel this subscription”. Just follow that link, login to your Sparkplug Coffee account and cancel it.
You can also email or call us and we can take care of it for you.
